Articles

TASA ID: 22108

JPMorgan CEO Jamie Dimon recently claimed that returning to the office will help improve diversity. And if he’s right, that’s an important argument for office-centric work. After all, extensive research shows that improving diversity boosts both decision-making and financial performance.

Yet does office-centric work really improve diversity? Meta Platforms - the owner of Facebook and Instagram - decided to offer permanent fully-remote work options to its current employees and new job applicants as part of adapting to the post-pandemic environment. If Dimon is right, this shift should have undermined Meta’s diversity.

TASA ID: 22108

Organizations need to incorporate constructive feedback from stakeholders to survive pandemic-related disruptions amid today’s turbulent economy. To meet the expectations of their stakeholders, leaders must ensure that they obtain regular feedback from them, since these people make decisions that determine the success of the organization.

Securing constructive feedback is critical in helping you find out which decisions are working and which ones are not. Yet, many organizations fail in engaging effectively their stakeholders due to reluctance to incorporate and act on feedback. This results in communication gaps between executives and their stakeholders.

To address these problems, leaders need to adopt best practices of getting constructive feedback from stakeholders. These practices are a product of insight obtained from both external research, and my interactions with senior organizational leaders.

TASA ID: 22108

Forward-looking organizations use hybrid and remote mentoring to solve one of the biggest challenges in hybrid and remote work: on-the-job training and integration of junior employees. Yet despite solving this major problem, such mentoring programs pairing recently-hired staff with senior employees are all-too-rare.

Instead of using this best practice methodology, many leaders simply complain about how hybrid and remote work undermines on-the-job training and employee integration, and try to force employees to return to the office. Senior leadership and management need to adopt the best practices for leading hybrid and remote teams for mentoring employees in the future of work.

TASA ID: 22108

The pandemic has led to an undeniable awareness of the need for a new C-suite leader, the CHO or the Chief Health Officer. This has been driven by the recognition of the importance of employee health for engagement, productivity, and risk management, along with lowering healthcare insurance costs. At the same time, more and more employees are reporting growing mental and physical health challenges in these troubled times.

In the race to keep employees safe while keeping productivity and morale up, organizations are realizing that simply offering yoga and other wellness programs through Employee Assistance Programs will not cut it. This awareness ushered in the need for a top executive whose sole focus is on optimizing employee health, physical and mental, for the sake of company bottom lines.

Thus, say hello to the Chief Health Officer, the new C-suite leader who is both captain and curator of an organization’s health policies. The CHO is in charge of dealing with the health of employees, both physical and mental.

TASA ID: 22108

Elon Musk recently demanded that all Tesla staff return to the office full-time, according to an email sent to executive staff and leaked on social media. Musk said those who do not want to come to office should “pretend to work somewhere else.” This authoritarian, top-down approach rooted in mistrust and false assumptions goes against best practices. It speaks to an illusion of control that will undermine employee productivity, engagement, innovation, retention, and recruitment at Tesla.

One of Musk’s false assumptions involves the idea that employees “pretend” to work from home. In fact, research using both surveys and behavior tracking from the early days of the pandemic has shown that remote work resulted in higher productivity. More recently, academics demonstrated a further increase in productivity in remote work, from 5 percent in the summer of 2020 to 9 percent in May 2022. That is because companies and employees grew better at working from home.