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Remote and Hybrid Diversity, Equity, and Inclusion

TASA ID: 22108

Have you wondered how to foster remote and hybrid diversity, equity, and inclusion (DEI) in the workplace? Many companies have approached me for consultation regarding the development and implementation of their strategy for returning to the office and establishing permanent work arrangements for the future of work. In my interviews with dozens of mid-level, and senior leaders at many of these organizations, I found that the issue of diversity and inclusion came up time and time again. So what can you do to address DEI effectively in our brave new world?

Remote Teams Got You Stressed? Here's How to Communicate Your Way Out of Conflict

TASA ID: 22108

Despite the many CEOs throwing tantrums over return to office mandates, and the numerous headlines about large companies like JP Morgan Chase demanding full-time office work, the data doesn’t lie. And the data shows that we’ve seen a growth in remote work in recent weeks, according to the latest edition of LinkedIn’s Workforce Confidence Index, which surveyed 5,860 U.S. professionals.

The AI Revolution Liberating Workers from the Office

TASA ID: 22108

Many employees are asking "do we really need to go to the office," in the face of the leadership at major companies like Amazon, Apple, Disney, Starbucks, and JP Morgan mandating three or more days a week of office-based work. Employees are adamant that they are doing their jobs effectively at home, and data supports the improved productivity of remote work. But many leaders feel concerned about a range of issues, from problematic communication and coordination to cybersecurity, which they feel remote work undermines.

However, with the advent of generative AI like ChatGPT, we are on the cusp of realizing the full potential of remote and hybrid work by reducing - while not eliminating - the benefits of office visits. AI is not just a futuristic buzzword; it's a transformative force that's reshaping the workplace and redefining the meaning of work itself.

I talk to five-ten leaders each week about hybrid and remote work, and in recent months, our conversations have centered on how generative AI can help us unlock the full power of remote and hybrid workforces. That includes enabling more effective information sharing, enhancing communication and collaboration, improving productivity and efficiency, supporting knowledge management and skill development, and ensuring security and privacy.

How to Measure the Success of Your Hybrid Work Model

TASA ID: 22108

With 74% of US companies transitioning to a permanent hybrid work model, leaders are turning their attention to measuring the success of their hybrid work model. That’s because there’s a single traditional office-centric model of M-F 9-5 in the office, but many ways to do hybrid work. Moreover, what works well for one company’s culture and working style may not work well elsewhere, even within the same industry. So how should a leader evaluate whether the model they adopted is optimal for their company’s needs, or whether it needs refinement?

Why One-Size-Fits-All RTO Fails

TASA ID: 22108

Many organizations adopt a broad-brush approach to hybrid work that fails to differentiate between various departments and roles. For example, Comcast told every employee to come to the office every Tuesday, Wednesday, and Thursday, and work remotely Monday and Friday. Apple asked all of its employees to come in on Tuesday, Thursday, and one more day that each department gets to pick.

Such indiscriminate treatment generally indicates the leadership of a company did not adopt hybrid work willingly. Instead, their hand was forced by employees threatening to leave without at least some flexibility. Indeed, both Apple and Comcast employees explicitly threatened to quit over the heavy-handed return-to-office plans, and some did so: for instance, the head of Apple’s AI team resigned due to Apple’s lack of flexibility.

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