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Whitepapers

The Future of Frontline Work: Transforming Challenges into Opportunities

TASA ID: 22108

In an era where business dynamics shift at breakneck speed, the imperative for adaptability and continual growth extends across all levels of an organization, most critically at the frontline. These employees, often the first point of contact between a company and its customers, play a pivotal role in shaping brand perception and customer loyalty. Their development and retention, therefore, are not just operational concerns but strategic imperatives. To learn more, I spoke with James Micklethwait, VP of the global learning and engagement platform company Kahoot!

The Importance of Adapting RTO Strategies to the Needs of Different Demographics

TASA ID: 22108

Return to Office (RTO) strategies need to align with the diverse needs of today's workforce.

Recently, I chatted with Megan Pierouchakos of Seramount, a senior director in talent and diversity, equity, and inclusion about how businesses can adapt their RTO strategies to support various demographics while maintaining business efficiency.

Solving the Trust Gap in Remote Work

TASA ID: 22108

Why is it that despite advances in technology, the trust gap in remote work remains a challenging puzzle for many companies? In a candid conversation with Mike Nash, Founder & CEO of Trelliswork, we delved into this very question. Trelliswork, a Seattle-based company, helps companies run their business operating system, streamlining decision-making, alignment, and accountability in today’s hybrid and remote workplace. This mission is critical in today's business landscape, where in-office presence is no longer a realistic measure of productivity and outcomes.

Listen to Your Employees to Achieve DE&I Goals

TASA ID: 22108

"Why is it that some organizations excel in Diversity, Equity, and Inclusion (DE&I) while others falter?" This provocative question sets the stage for a deep dive into the world of DE&I, based on my enlightening interview with Michelle Marshall, the head of Diversity, Equity, and Inclusion at PUMA North America. In our conversation, Marshall reveals critical insights and strategies that PUMA employs, offering a roadmap for other organizations striving to enhance their DE&I initiatives.

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