EXPERT WITNESS WEBINAR: Dealing with and Defusing Difficult People
This webinar is intended for EXPERTS ONLY
NOTE: This webinar is intended for EXPERTS ONLY. This webinar is $35 to attend.
We live in a 24/7 "pressure cooker" society, so it isn't a surprise that there are times when it is necessary to deal with the undesirable task of defusing difficult people in the workplace. However, incorrectly dealing with a difficult person can escalate their behavior to become aggressive or even rage filled. It is counterproductive and can lead to violence.
On July 12, 2018, at 2:00 p.m. (ET), The TASA Group, in conjunction with law enforcement and safety expert Timothy Dimoff, presented a $35, one-hour interactive webinar presentation, Dealing with and Defusing Difficult People, for all expert witness professionals.
Attendees of this webinar will learn:
- How to identify warning signs of aggressive behavior
- Proper methods to use to keep undesirable behavior at work in check
- The importance of tactical empathy
- The stages of aggression
- Physical & verbal indicators
- The difference between being responsive and reactive
- Learn to better to handle confrontations
- Understand the assertive behavior model and the different types of aggression
- Learn to help employees and/or customers save personal face
- Learn to interrupt people skillfully when needed
- Learn how to close negative encounters on a positive note
ABOUT THE PRESENTER:
Tim Dimoff is the founder and president of SACS Consulting & Investigative Services, Inc. which is considered one of the nation’s leading authorities in high-risk workplace and human resource issues, security, vulnerability assessment and crime. He is known as a speaker, trainer, investigator and author and has appeared on national radio and television shows and major newspapers. Tim is a nationally recognized expert on violent behavior and criminal investigation and has provided crime commentary and profiling analysis and has appeared on shows such as MSNBC, CNN and Court TV. His expertise includes high risk and security issues, human resource issues, corporate investigations, liability issues from hiring to firing, drugs and substance abuse, identity theft, law enforcement procedures, and victim justice. He has testified as an expert witness in many trials throughout his career.
To purchase this webinar, click here. For questions, contact marketing.