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Part 1: Keeping Clients Safe

How to Avoid Client Injuries

TASA ID: 4192

Few things are worse than asking a returning client how they feel after a session and having them reply: “I don’t know what you did, but my pain is much, much worse.” Every therapist I know sincerely wants to help their clients feel better, whether the treatment is geared toward relaxation or a specific injury or pain. Unfortunately, in my work as an expert witness, I have seen many cases of well-meaning therapists who have seriously injured their clients.

In one case, a therapist intended to stretch a client’s shoulder, yet pulled on the client’s arm with such force that the client needed two surgeries over the course of one year to fix the damage. In another case, a therapist’s aggressive approach to working an aching forearm left that client needing six months to recover from complete loss of strength due to nerve damage. I also know of several cases where clients presented with broken ribs as a result of overly vigorous massages.

In addition to the horrific experience, pain, disability, and expenses incurred by the clients, these cases also resulted in lawsuits, damage to the therapists’ reputations, and loss of a professional licensure to practice. In some cases, careers were prematurely ended. What might be to blame? A lack of knowledge? An inflated ego? Poor judgment? Low-quality education? Inadequate skill? It’s hard to know, but here are some guidelines to help prevent this from happening to you.

Clients Crossing Boundaries

TASA ID: 4192

Thanks to the women of the #MeToo movement, who have courageously exposed rampant sexual harassment and assault, our society is being forced to confront this upsetting reality and change it for future generations. The massage treatment room is a microcosm of the greater society, so we sadly find the same types of issues there. Much like in the greater community, more attention needs to be paid to this phenomenon in the field of massage.

Police Officers Duty to Intervene

TASA ID: 321

Police departments in the United States are currently dealing with many issues including appropriate “use of force,” “defunding issues” and whether or not to intervene on another officer’s actions which is called “duty to intervene.” Since many recent encounters involving police officers’ actions have resulted in deaths and serious injuries, these responsibilities and actions have come into the public awareness and are undergoing a great deal of scrutiny. Questions have arisen regarding if their actions are justified, or if the other police officers on the scene had a duty to intervene. The George Floyd case is one of the most notable ones involving police actions and non-interventions, but unfortunately there are many others.

Why is One House Broken into Over Another?

TASA ID: 10544

Within the world of personal, individual or family security, there are many activities that take place each week that appear to be normal daily operations, but in fact expose us to loss of property, information and overall security.  Many individuals engaging in illegal activities look for the easy mark or soft targets and will most likely take the path of least resistance.  Below is our discussion of areas in our personal lives where we can recognize the opportunities provided and work to divert the criminal further down the path of least resistance.

Evaluating Your Expert Witnesses and Witnessing Their Value

TASA ID: 1646

Three friends of mine, all working expert witnesses, called me to recount their experiences with private investigators who interviewed them for prospective cases. One complained that the private investigator “asked me if I could stand up to a Daubert Hearing,” another seemed insulted that she was asked what her answer would be if the prosecutor “questioned my high expert fees,” and the third groused about being asked by the interviewing P.I. “why I prostituted myself in ‘criminal defense alley’ ”— the throng of law offices that occupied a corridor in and around the county courthouse. They accounted for more than 50% of his revenues the preceding year. All of these colleagues demanded to know (from me) what was up! Why were they being grilled like this? Were they viewed as expert witnesses or as suspects? Could P.I.’s even ask such questions? They all claimed this was a “first,” but they suspected it wouldn’t be the last time they’d be so queried. I told them that they had the right to remain silent, if they chose, though by taking that tactic; their value in the P.I.’s eyes might cascade like Niagara Falls. What shocked them; however, was my telling them that P.I.’s could ask such questions—and that more P.I.’s should ask those kinds of questions and many more like them!

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